Terms & Conditions

See below for details

Terms & Conditions

Shopify terms

We use Shopify to facilitate the sale of our products via this website.  Please refer to the Shopify website for details of their terms of sale and privacy policy.

Refund Policy

We are committed to providing you with a quality product.  If you are unhappy with any of our products we will attempt to resolve this with you to your satisfaction.  If we can’t resolve your concern we will happily refund your purchase.

Allergens

Our products may contain allergens. Click Here to see a list.  Please refer to the information sheet that will come with your delivery which will include ingredient details for our products.

Delivery

We endeavour to deliver on the next business day after you place your order.   We only deliver to certain postcodes in Sydney.  Please ensure your delivery address is within this area.

A person must be present at the delivery address to receive the product.  Deliveries will not be left unattended at the delivery premises.  If the delivery driver considers an address unsafe for delivery the order will be returned to our premises and either a pick up can be arranged or a refund will be provided.

Cancellation of orders

Cancellation of orders is permitted up to by 5pm on the day prior to the delivery date.

Ownership of intellectual property

The Other Brother Company owns the copyright to all material on this site and the trade marks displayed on this site.  Nothing on this site should be construed as a license to use the copyright or trade marks.

Australia only

This website may be accessed throughout Australia and overseas.  We make no representations or warranties that the content of this web site complies with the laws of any country outside Australia. If you access this web site from outside Australia, you do so on your own responsibility and are responsible for ensuring compliance with all laws in the place where you are located.


Change of terms

We reserve the right to alter these terms.  Products are advertised subject to availability.  Price information is subject to change without notice.  We do not guarantee to keep this web site updated.