FAQ

See below for details

Refund Policy

We are committed to providing you with a quality product.  If you are unhappy with any of our products we will attempt to resolve this with you to your satisfaction.  If we can’t resolve your concern we will happily refund your purchase.

Allergens

Our products may contain allergens. Click Here to see a list. Please refer to the information sheet that will come with your delivery which will include ingredient details for our products.

Delivery

We endeavour to deliver on the next business day after you place your order.   We only deliver to certain postcodes in Sydney.  Please ensure your delivery address is within this area.

A person must be present at the delivery address to receive the product.  Deliveries will not be left unattended at the delivery premises.  If the delivery driver considers an address unsafe for delivery the order will be returned to our premises and either a pick up can be arranged or a refund will be provided.

Cancellation of orders

Cancellation of orders is permitted up to by 5pm on the day prior to the delivery date.